Returns & Exchanges

At PROARB, we want you to be completely satisfied with your home and hardware purchases; if an item doesn't meet your expectations, we offer a 30-day window for returns and exchanges. Please ensure all items are returned in their original packaging and unused condition to qualify for a full refund.

1

Initiate Your Request

Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

2

Package Your Items

Carefully pack the products in their original manufacturer packaging, ensuring all manuals and accessories are included to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing